Refund Policy

Digital Products (PDF Downloads)

Because digital products are delivered instantly and cannot be "returned," all sales are final. However, we stand behind our work:

• If your download link doesn't work or the file is corrupted, contact us within 14 days and we'll re-issue a fresh link at no cost.
• If you were charged in error or received the wrong product, contact us within 14 days for a full refund.

Physical Products (Printed Books)

We accept returns within 30 days of delivery for physical products that are:

• Unused and in original condition
• Damaged or defective upon arrival
• Not the item you ordered

To request a return, email support@zebosoft.com with your order number and reason for return. We'll provide return instructions and issue a refund once the item is received.

Refunds for returned physical products include the product price. Original shipping charges are non-refundable unless the return is due to our error.

How Refunds Are Processed

Approved refunds are credited back to your original payment method (via Stripe) within 5–10 business days. You will receive an email confirmation when the refund is issued.

Contact

Questions about a refund? Email support@zebosoft.com with your order number and we'll help you out.